Refund policy
At Whole Earth Provision Co., customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused, in their original condition, and in the original packaging.
- Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items are not eligible for return:
- Final sale or clearance items
- Gift cards
- Customized or special-order products
- Items damaged due to misuse or improper care
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging.
Return Shipping
- Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Contact Us
If you have any questions regarding our Return & Refund Policy, please contact us at:
Whole Earth Provision Co.
Email: wholeearthpro@gmail.com